About Us

Castle Furniture has been serving the furniture rental needs here in Arizona since 1992.  We have grown from a small 1,000 sq.ft. warehouse in Scottsdale with 1 employee and a rented U-haul truck to nearly bursting out of our current facility with a 37,000 sq.ft. warehouse, 25 employees and 10 large delivery trucks.

It actually all happened by accident.  Back in 1992, our founder was the broker of Apartment Masters, (a local apartment locating firm) having offices in Scottsdale, Mesa, and Tempe.  The firm assisted individuals and businesses who needed expertise in locating unfurnished and furnished condos as well as short-term apartment rentals in the Phoenix metro area.  The problem back in those days was that there were very few quality accommodations for short term living.  We had stacks of requests from customers wanting a nicely furnished vacation rental, but nowhere to send them.

There was only one solution…go buy a few housefuls of furniture and furnish a few apartments and sublease.  So that is exactly what we did.  Within three years our real estate brokerage was also renting 75 fully outfitted apartments with our own furnishings, accessories, and housewares.  We ended up selling off the apartment locating division and within a few years expanded to renting well over 1,000 furniture packages.

Since those early days, we have continued to grow, developed new and exciting furniture packages, and have become the preferred vendor to many corporate housing providers in Arizona.  We are not bogged down by rules mandated by a large corporation.  We “do our own thing”: if any of our customers are in a bind, and we need to break our backs to help them out, we do it.

How can we provide a package that is so complete at a price that is a fraction of our competitors?

Well, we do a lot of the work in-house. We have our own commercial laundromat and restaurant-style dish washing facility. We buy all the artwork from the art publishers and frame it ourselves in our own stand-alone frame shop.  We even make our own mattresses to the most rigid specifications in our own in-house mattress plant and own our trucks debt-free. Equally important, we don’t need to answer to shareholders of a publicly traded company who might put stockholder concerns above those of the customers.  Consider all that, and no wonder we can price our packages at a fair price.

Castle Furniture is large enough to handle any furniture rental order that has come our way, but we cater just as well to a single customer outfitting an apartment for the winter season here in the Valley.  Our client list represents a “who’s who” of customers including just about all of the spring training baseball teams, Cardinal football players, golf tournaments, auto auctions and many major corporations.  It gets really tough sometimes during the busy weeks from December 26 through early February, since we deliver nearly 100 furniture packages per week.

Our customers typically rent a complete furniture and housewares package.  We deliver and set up all the furniture along with the artwork, kitchen appliances, bathroom necessities, towels, bedding, vacuum, televisions, DVD player, and basically everything that is required to turn a vacant apartment into a home.  It is basically an INSTANT “time share condo,” but for a month or two, and without the obligation.

While most of our business is in the Metro-Phoenix and Scottsdale area, we service the entire State of Arizona.  We send a truck or two to Tucson nearly every day and have many accounts in Flagstaff.  A few of our other regularly serviced areas include Prescott, Sedona, Cottonwood, Bullhead City, Sierra Vista and Yuma.

Typical Customer Profile

The majority of our customers come from just a few categories, and those categories seem to spider-web into quite an extensive network. They are:

  • Short-term Corporate Housing companies that will contract with us several times per week.
  • Various Companies that will order from us several times per year
  • Individuals who come to the Phoenix area every year for a 3 to 6-month vacation (aka “snowbirds”).
  • Traveling Nurse Companies that send nurses to care for the “snowbirds”.
  • Spring training baseball teams, e.g. Chicago Cubs, San Diego Padres, etc.

Much of our business is repeat, meaning that the quality furniture, superior customer service and prices that put the competition to shame are doing what they’re supposed to: making the client happy. We’re a local, family owned business that’s beholden to our clients, not some overlord franchise dictating our prices or services.

We provide our service in Flagstaff, Kingman, Prescott and Tucson as Scottsdale and Phoenix as well as in Tempe, where we are located. Give us a call; you’ll be glad you did.

What We Do

Our service is quite extensive; along with our professional home design, delivery and set-up, we do the following:

  • We provide the beds and linens and make them up!
  • We bring the kitchen wares and put them away!
  • We provide the towels and hang them on the towel bars!
  • We provide the TV we even preset the channels!
  • We bring the clock-radio and set the time—but not the alarm!
  • We supply the artwork and hang the pictures!
  • We not only bring the vacuum cleaner, we vacuum your floor!
  • We bring the iron & ironing board, but sorry, that’s where we draw the line; no ironing.

Perhaps you’re in the process of moving or just temporarily relocating for business or an extended vacation. Whatever your situation, we’re here to help make your time renting in Arizona as stress-free as possible. Once you’ve decided on a home or apartment to rent, we’ll be there to help with all the heavy lifting.

Because we’ve been doing this for as long as we have, we understand the issues behind traveling. We know that you have lots of things to worry about when leaving your home. We feel that if we can make it so that all you need to be concerned with is luggage; well, then we’ve done our job.

We do the furniture shopping for you, strictly supplying high quality product that anyone would be proud to own. We never buy on clearance, and make sure that any rented furniture from us is either new, or it’s just gently used. And don’t forget that we’re always available for any customer service long after the delivery!

If you’re traveling to the Southwest for business or if you’re coming here to enjoy our local amenities, our goal is to make your stay here as comfortable as possible. We often wonder why anyone would consider staying in a small hotel room, and chasing down all the day to day errands (laundry, meals, etc.) when all that can be done in an apartment. Give us a call; we can take care of you whether you need one, two or even three bedrooms while you’re here. You’ll be comfortable and able to concentrate on WHY you’re here, instead of being needlessly distracted. No cramped hotel room is going to do that for you.